Strategic Operations Support for Businesses Ready to Scale
As your Fractional Director of Operations, I step in to streamline operations, lead implementation, and help you grow from six to seven figures, without burnout!
Are You Ready for a Director of Operations?
Hiring a Director of Operations is a big step and it’s usually the moment when a business shifts from “running on effort” to running with structure, clarity, and intention.
This type of support works best when your business already has momentum and you’re ready to build something that can grow without everything depending on you.
You’re likely ready for this level of support if:
Your business is already generating consistent revenue and you’re focused on scaling, not starting
You have offers that sell, but your backend operations feel reactive, messy, or harder to manage than they should be
You’re the person making (or double-checking) every decision, and it’s starting to feel unsustainable
You’ve hired help before, but still feel like everything ultimately runs through you
You want to step more fully into the CEO role and stop being the default problem-solver for everything
You’re looking for a strategic partner who can translate your vision into execution and keep things moving forward
This isn’t about adding more to your plate, it’s about creating a business that actually supports the life and growth you’re building toward.
“Working with Melissa has been an amazing experience from literally Day One. She has been highly proactive and competent at every level. She is great at communicating and asking the right questions, and very importantly never misses a key deadline. I would highly recommend Melissa, in fact you're an idiot if you don't hire her right now!”
Dallin Cottle
Divulge Marketing
What It’s Like to Work With Me
Every business is different, but successful growth requires structure, clarity, and leadership behind the scenes. My role as your Fractional Director of Operations is to bring order to the chaos, translate vision into execution, and ensure your business is set up to scale sustainably. This is a partnership, not a list of tasks, and it’s designed to support you as you step more fully into the CEO role.
1. Strategic Assessment
We begin by taking a clear look at your current operations. This includes your systems, team structure, workflows, and the areas where growth is being slowed by inefficiencies or decision fatigue. The goal is to understand what’s working, what’s not, and where your time and energy are being pulled unnecessarily.
2. Strategic Roadmap
From there, I create a clear, strategic roadmap that aligns with your business goals. This roadmap prioritizes what the highest priorities are in your business so your operations can support growth, not hold it back. You’ll know exactly what we’re focusing on and how we plan to get it done.
3. Implementation & Leadership
This is where momentum is created. I lead implementation, oversee execution, and help manage the moving pieces so progress doesn’t stall. Instead of everything running through you, decisions, systems, and team responsibilities begin to function with clarity and accountability.
4. Optimization & Scale
As your business grows, we continuously refine what’s been built. Processes are optimized, systems are strengthened, and your operations evolve to support the next level — whether that’s scaling revenue, growing your team, or creating more space in your role as CEO.
Services
Strategic Operations Leadership
I step in as your operational right hand, helping you translate vision into execution while ensuring your business runs smoothly day to day.
Systems, Processes & Infrastructure
I design and refine the systems your business needs to scale, from internal workflows to team structure, so growth is supported, not chaotic.
Team Support & Accountability
I help create clarity across your team by defining roles, improving communication, and ensuring work moves forward without everything running through you.
“Melissa will not disappoint! Her work ethic, skill & dependability is impressive. She is fast, efficient & has excelled at giving me what I need before I need it! I highly recommend her. She’s worth her wage. The hiring process is difficult. It helped me to make a list of the deliverables I needed and what it was worth to have someone I could trust to be on the front line of my biz. Melissa has surpassed my expectations and that’s a big deal.”
Marla Wirtmiller
MK Life Works
Why Work With Me
By the time most business owners consider a Director of Operations, they don’t need more ideas, they need clarity, structure, and someone who can lead implementation without creating more work for them.
That’s where I come in.
I work as a Fractional Director of Operations for established online coaches and consultants who are ready to scale with intention. My role is to bring order to complexity, translate big-picture vision into execution, and help build operations that support long-term growth.
I’ve partnered with business owners at the six- and seven-figure level to:
Create operational clarity where things felt messy or reactive
Build systems that support growth without burning out the founder
Lead implementation so progress doesn’t stall
Help founders step into a true CEO role with confidence
What sets my work apart is how I operate. I don’t just make recommendations, I help lead the work. I think strategically, act decisively, and stay focused on what will actually move the business forward.
This partnership works best when you’re ready for leadership-level support, honest conversations, and meaningful change. If you’re looking for someone to simply execute tasks, there are many great options. If you’re looking for an experienced operator who can help you scale with clarity and confidence, you’re in the right place.
